Shipping policy

Effective Date: May 2025

Thank you for shopping with True Body Hair Care! Each order is handmade with care. Please review our shipping details below.

 

Processing Time:

• Orders are typically processed within 3–5 business days.
• During high-volume periods (launches, sales, holidays), processing may take up to 10 business days.

 

Shipping Rates:

• Shipping costs are calculated at checkout based on your location and order weight.
• We offer free shipping on U.S. orders over $50.

 

Tracking:

• Once your order is shipped, you’ll receive a confirmation email with a tracking number.
• Please allow 24–48 hours for tracking updates.

 

Shipping Carriers:

• We ship via USPS and other major carriers depending on your location.

 

Delivery Issues:

• If your package is lost or damaged in transit, please contact us at info@truebodyhaircare.com within 7 days of delivery confirmation.
• We are not responsible for incorrect shipping addresses submitted at checkout.